Privacy policy

1) General Information

The protection of your personal data is very important to us. Below, we explain how we process your data in connection with our website and our business relationships. This Privacy Policy applies to the website redserve.eu.

2) Data Controller

Redserve GmbH Hansastraße 40 80686 Munich Germany Phone: +49 163 6731813 Email: office@redserve.eu

3) Purposes and Legal Basis for Processing

We process personal data in accordance with the General Data Protection Regulation (GDPR):
  • Art. 6(1)(b) GDPR – for the implementation of pre-contractual measures and the performance of a contract
  • Art. 6(1)(f) GDPR – to safeguard legitimate interests (e.g., website operation, communication in a B2B context)
Art. 6(1)(a) GDPR – based on your consent (e.g., for tracking and cookies)

4) Processing in the Context of Our Business Activities (Real Estate / B2B)

In the course of our activities in the real estate sector, we process the following data in particular:
  • Contact information (name, company, position)
  • Communication data (email, phone)
  • Content of inquiries
  • Project and real estate data
Purpose of processing:
  • Processing of inquiries
  • Initiation and execution of business relationships
  • Communication in connection with real estate projects

5) Hosting

Our website is hosted by the following provider: JWeiland Internetdienste Kuenkelstraße 43 41063 Mönchengladbach Germany When you visit our website, the hosting provider automatically collects information (server log files):
  • IP address
  • Date and time of the request
  • Browser type and version
  • Operating system
  • Referrer URL
Legal basis: Art. 6(1)(f) GDPR Purpose: Ensuring stable and secure operation of the website

6) Contact form

When you send us inquiries via the contact form, the information you provide in the form, including the contact details you have provided, will be stored. Processed data:
  • Name
  • Email address
  • Company (if provided)
  • Message
Purpose of processing:
  • Processing your inquiry
  • Contacting you
Legal basis: Art. 6(1)(b) GDPR We retain the data until the purpose for which it was stored no longer applies or you request its deletion, provided there are no legal retention obligations.

7) Cookies and Consent Management (Clickskeks)

Our website uses cookies. These are small text files that are stored on your device. We use the consent management tool Clickskeks to manage your consents. With the help of Clickskeks, we ensure that:
  • Cookies are only set with your consent
  • Your selection is saved
  • Legal requirements of the GDPR and the TTDSG are complied with
When you visit our website, a cookie banner will appear, allowing you to configure your settings. Data processed by Clickskeks:
  • Consent status
  • IP address (truncated if necessary)
  • Time of consent
  • Browser information
Legal basis: Art. 6(1)(c) GDPR (compliance with legal obligations) Art. 6(1)(f) GDPR (proof of consent) You can withdraw or modify your consent at any time via the cookie banner.

8) Google Analytics (GA4)

This website uses Google Analytics 4, a web analytics service provided by: Google Ireland Limited Gordon House, Barrow Street Dublin 4, Ireland Google Analytics uses cookies that enable an analysis of website usage. Processed data:
  • IP address (usually anonymized)
  • Usage behavior
  • Device and browser information
Purpose of processing:
  • Analysis of user behavior
  • Optimization of our website
Legal basis: Art. 6(1)(a) GDPR (Consent) Google Analytics is activated exclusively upon your consent via the Clickskeks consent tool. The transfer of data to the United States cannot be ruled out. The transfer is based on the EU Standard Contractual Clauses. You can revoke or modify your consent at any time with future effect by opening the cookie settings (e.g., the settings icon in the lower-left corner)

9) Recipients of Data

Your personal data will only be disclosed to third parties if necessary. Recipients may include, in particular:
  • Hosting provider (JWeiland)
  • IT service provider
  • Analytics provider (Google)

10) Transfer to third countries

If data is transferred to countries outside the European Union (e.g., the U.S.), this is done exclusively in compliance with legal requirements.

11) Retention Period

We store personal data only for as long as necessary for the respective purposes or as required by legal retention obligations.

12) Your rights

You have the following rights:
  • Access to your stored data (Art. 15 GDPR)
  • Rectification of inaccurate data (Art. 16 GDPR)
  • Erasure (Art. 17 GDPR)
  • Restriction of processing (Art. 18 GDPR)
  • Data portability (Art. 20 GDPR)
  • Objection to processing (Art. 21 GDPR)
In addition, you have the right to lodge a complaint with a data protection supervisory authority.

13) Withdrawal of your consent

You may withdraw your consent at any time with future effect.

14) Data Security

We implement appropriate technical and organizational measures to protect your data against loss, manipulation, or unauthorized access.

15) Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to comply with current legal requirements or changes to our services.